Zodiac is committed to providing the best possible customer service and to this end the company works in full compliance with the ISO 9001:2008 standard. Zodiac was one of the first ship management companies to be certified to the then applicable standard of ISO 9002, obtaining certification in January 1994.
The commitment of top management has ensured that this is not an exercise in mere paperwork; the benefits experienced from working within a structured and streamlined organization have enabled the company to provide a world-class, professional and reliable service to our customers.
Quality management techniques are used throughout the company and our representative offices to provide a means for continual improvement. Zodiac's quality documentation is listed below. Click the respective link to view the document.